CCPA California Consumer Privacy Act

California Consumer Privacy Act (CCPA) Disclosure

Welcome to Going2Cruise. Your privacy is critically important to us, and we are committed to protecting it through our compliance with the California Consumer Privacy Act (CCPA). This section of our Privacy Policy provides information relating to the rights of California residents under the CCPA and explains how we collect, use, disclose, and safeguard your personal information.

Information We Collect

Going2Cruise collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device. In particular, Going2Cruise has collected the following categories of personal information from its consumers within the last twelve (12) months:

  • Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
  • Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), including telephone number, credit card number, debit card number, or any other financial information.
  • Internet or other similar network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

  • To fulfill or meet the reason for which the information is provided. For example, if you provide us with personal information in connection with your booking, we will use that information to process your booking.
  • To provide, support, personalize, and develop our website, products, and services.
  • To create, maintain, customize, and secure your account with us.
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To help maintain the safety, security, and integrity of our website, products and services, databases, and other technology assets, and business.

Sharing Personal Information

Going2Cruise may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Your Rights and Choices

As a California resident, you have specific rights regarding your personal information. These rights include:

  • The right to request that Going2Cruise disclose certain information to you about our collection and use of your personal information over the past 12 months.
  • The right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
  • The right to opt-out of the sale of your personal information.

Exercising Your Rights

To exercise the rights described above, please submit a verifiable consumer request to us by either:

  • Calling us at [Insert Telephone Number].
  • Emailing us at [Insert Email Address].

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

Changes to Our Privacy Notice

Going2Cruise reserves the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on our website and update the notice's effective date.

Contact Information

If you have any questions or comments about this notice, the ways in which Going2Cruise collects and uses your information described here and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

  • Email: [Insert Email Address]
  • Postal Address: [Insert Postal Address]
  • Phone: [Insert Phone Number]

Effective Date: [Insert Date]

This policy is designed to ensure transparency and to help you understand your rights under the CCPA. We value your privacy and are committed to protecting your personal data in accordance with applicable laws and our own standards of integrity and excellence.

Under the California Consumer Privacy Act (CCPA), consumers have the right to request the deletion of their personal information held by a business. However, there are several exceptions to this right that allow businesses to retain personal information even if a deletion request has been made.

One such exception is for completing transactions and providing services. If the consumer has an ongoing relationship with the business, such as an active account or an outstanding order, the business may need to retain personal information to fulfill the terms of that relationship. Additionally, businesses are permitted to retain personal information for certain other purposes, including:

  • Completing the transaction for which the personal information was collected, providing a good or service requested by the consumer, or reasonably anticipated within the context of a business’s ongoing business relationship with the consumer, or otherwise performing a contract between the business and the consumer.

  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity; or prosecuting those responsible for that activity.

  • Complying with the California Electronic Communications Privacy Act (CalECPA) or other legal obligations.

  • Engaging in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if the consumer has provided informed consent.

  • Enabling solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business.

  • Making other internal and lawful uses of that information that are compatible with the context in which the consumer provided it.

Therefore, if a customer's personal information is necessary for completing transactions or for keeping accurate business records (such as in accounting), the business may deny a request to delete this information. However, businesses must also clearly communicate the reasons for denying such requests to the consumer. It's important for businesses to review their data retention policies and ensure they are in compliance with CCPA and other relevant laws, balancing legal obligations and consumer rights effectively.