Terms and conditions


Introduction

Welcome to [Your Agency Name], a premier travel agency registered in the USA, specializing in the booking of cruise vacations and charter ship services. We partner with renowned cruise and charter operators to offer you exceptional travel experiences. By using our services, you agree to the following terms and conditions.


Acceptance of Terms

By accessing and using our website, you accept and agree to be bound by these Terms and Service. We reserve the right to modify these terms at any time without prior notification. Please review these terms regularly to ensure you are aware of any changes.


Description of Services

We offer the following services:

  • Booking cruises on behalf of top cruise operators.
  • Providing charter ship services for private group travel.
  • Facilitating travel arrangements as an agent between you and cruise operators. Please note, we act solely as an intermediary and do not operate cruise ships directly.

User Obligations

As a user of our services, you agree to provide truthful and complete information for booking purposes and to comply with all applicable laws relating to your travel arrangements. You are responsible for ensuring the validity of your travel documents, including passports and visas.


Pricing and Payments

All prices are subject to change due to factors beyond our control, such as fluctuations in currency and changes in operator rates. Payments must be made in accordance with our payment policies, which include accepted payment methods, deposit requirements, and full payment deadlines.


Cancellations and Refunds

Our cancellation policy allows for cancellations within a specified period before departure, subject to certain penalties. The scale of penalties increases as the departure date approaches. Refunds will be issued according to the terms of your booking, minus any non-refundable deposits and administrative fees.


Limitations of Liability

[Your Agency Name] is not liable for any disruptions, cancellations, or accidents during your cruise. Liability for such events rests with the respective cruise operators. We are not responsible for circumstances beyond our control, including natural disasters and political unrest.


Indemnification

You agree to indemnify and hold harmless [Your Agency Name] from any claims, damages, or expenses arising from your use of our services, your violation of these Terms, or your infringement of any law or third-party rights.


Privacy Policy

Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information. Ensuring the privacy and security of your data is a top priority for us.


Governing Law

These terms are governed by and construed in accordance with the laws of the United States and the state in which our agency is registered. Any disputes will be resolved exclusively in the federal or state courts located in our state.


Miscellaneous

It is your responsibility to ensure that you meet all health, passport, and visa requirements for your trip. We recommend purchasing comprehensive travel insurance.


Contact Information

For any inquiries or assistance, please contact our customer service team at [Contact Information] or via our website. We are here to help you with any issues or concerns regarding your travel plans.

Please consult with a legal expert to ensure these terms meet all legal requirements and best practices. Tailoring these terms to reflect the specifics of your business and legal environment will help protect your business and provide clear guidance to your customers.


Important Notice Regarding Terms of Service

General Terms and Specific Operator Conditions

At [Your Agency Name], we are committed to ensuring that you have a clear understanding of the terms that govern the services we offer. Please note that the General Terms of Service provided on our website represent the overall guidelines and policies for using our services and website.

However, it is important to understand that each cruise operator we partner with has its own set of terms and conditions, which may differ from our general terms. These terms cover specific details pertinent to bookings with that operator, including, but not limited to, payment schedules, cancellation and refund policies, and liability clauses.

Customer Responsibility

As our valued client, you are responsible for reviewing the individual terms and conditions of the cruise operator associated with the service you are interested in. This is crucial for ensuring that you are fully informed about the specifics of your chosen travel service, including any potential liabilities and obligations.

Before finalizing your booking, please ensure that you have read and understood both our General Terms of Service and the specific terms and conditions of the respective cruise operator. If you have any questions or require clarification on any points, our customer service team is here to assist you. Please do not hesitate to contact us at [Contact Information].

We look forward to helping you create memorable travel experiences, while providing all the necessary information to ensure a smooth and enjoyable journey.

This notice helps set clear expectations for your clients and emphasizes the importance of reviewing specific terms related to their chosen services.

General terms and conditions for cruises

General terms and conditions for charters